Please contact :- 0845 373 5910 and select "1" for technical support.
For clients with 24/7 support or an emergency during out of hours please contact :-0845 373 5912 and follow the instructions.
Client Portals
This section of our site is for our clients.
You can log into the private section of the site and access the following :-
Access and amend your account records, Open/update service tickets, see invoice history and obtain executive reports.
Use Client Support Portal to the right of this page.
Access you network status. Use Client Network Portal to the right of this page.
Access reports on employee internet usage, email quarantine, email archive :- Use Client Security Portal to the right of this page.
Contacts for Managed Services & Support Customers
All notifications to OCM for concerns during business hours ( 0900-1730 ) are performed by contacting us using one of the following methods:
Create a new incident via e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (this creates a ticket)
Client Support Portal can be used to open tickets or review ticket status ( You must have a user id and password) or use access on this page.
OCM Service Desk 0845 3735910 , option 1 to call to open an incident or follow up on the status.
URGENT after hours support can be reached by contacting the OCM Service Desk 0845 3735910 and leaving a message. this voicemail is then automatically forwarded to the duty manager on call who will contact you.
We offer a Remote Access Support service, if you require us to login to your pc to perform repairs you can click Here to download the support program, once installed our expert engineers can take control of your pc in a safe and reliable environment
