Why OCM?

There are lots of companies out there doing what we do. So why OCM ?
 
Unfortunately, we don’t have a unique selling point.

However, our client base is expanding because of the following :-
 
Expertise. We are experts in what we do. Everyday our engineers and account managers are learning, testing and evaluating new technology for our clients benefit.

Ethics
OCM will not supply you a solution that you cannot get support for with other companies. We will not supply a solution without telling you upfront the total costs, including supply, installation and ongoing licence/support costs. If you require a solution outside our sphere of expertise we will find you the right partner.

People
ICT engineers are human , honest! OCM partner with our clients to develop a relationship that is beneficial to everybody -it’s that trusted relationship that we pride ourselves on. If you are not technically minded we won’t baffle you with jargon.

Cost
The key is that your business will get excellent value for your investment and our costs are fair, reasonable and transparent.

Service
When you hand over responsibilities to OCM we take it very seriously. Wherever possible we remotely monitor our clients systems every 15 minutes, 24 hours a day, 365 days a year. If there is a problem we are alerted by email.
Here's the difference; for each client, every alert is sent to the mobile phone of every engineer,  account manager and director (including the MD)  24 hours a day. We take our responsibilities that seriously.

Reality
We are human and occasionally we make mistakes and so do our clients. Its how we deal with problems that dictate the quality of our clients working lives. If a client is not totally happy with OCM it becomes our priority to remedy the solution.