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Microsoft Teams Phone Telephony is a cloud-based phone system that is integrated with Microsoft 365. This means that you can use Teams for all of your voice communications.
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Ditch your outdated phone system and streamline your communications with Microsoft Teams Phone. Make and receive calls, manage complex call routing, and empower your team with advanced features – all seamlessly integrated within the Teams platform you already use. Eliminate the hassle of managing separate systems and boost productivity with a unified communication solution that grows seamlessly alongside your business.
Our Solutions
Features Include:
Phone Numbers: Assign UK-based phone numbers to employees, with flexible area code choices. Import your existing numbers.
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Call Management: Features like call routing, forwarding, voicemail transcription, and custom greetings enhance professionalism.
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International Calling: Available at competitive rates, facilitating global communication.
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Making and receiving voice and video calls from your computer, smartphone, or tablet: You can also join calls from a range of devices, such as your desk phone, conference room system, or mobile device.
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Joining calls from a range of devices : so you can always be connected, no matter where you are.
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Seamlessly transferring calls between devices :so you can keep your conversation going without having to hang up and redial.
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Microsoft Teams telephony features: such as call forwarding, voicemail, and call recording.
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Common features of modern VoIP phone systems for SMEs:
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Flexible Number Options: Choose your own local or any region numbers, and often easily port your existing number to the VoIP service.
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Call Management: Customise how calls are handled with advanced routing, voicemail transcription to email, auto-attendants for a professional feel, and call forwarding for flexibility.
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Cross-Device Accessibility: Many VoIP systems offer desktop apps, mobile apps, and compatibility with certain desk phones, ensuring your team can take calls from wherever it's convenient.
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Global Reach: International calls are often available at competitive rates compared to traditional phone companies, supporting businesses that work beyond borders.
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Intelligent Features: Some VoIP providers leverage AI for spam call filtering, intelligent call routing based on time-of-day, and other features to streamline how you manage calls.
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OCM's VOIP Expertise:
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OCM has been implementing VOIP systems for over 18 years and our experienced engineers have a deep knowledge acroos solution and suppliers.
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Needs Assessment & Solution Design: We will work with you to understand your unique business needs, goals, and budget surrounding phone systems. and recommend the right VoIP solution, not just a one-size-fits-all.
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Supplier Selection: Navigating the world of VoIP providers can be daunting. A seasoned MSP will know the reliable platforms, their pricing complexities, and which might best suit different industries.
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Setup, Configuration, & Migration: The technical side of things – ensuring your VoIP system works flawlessly with your existing network, porting numbers, configuring call flows, etc.
Device Integration & Selection: Do you need desk phones, mobile apps, or just browser-based calling? An MSP can guide you.
User Training: Helping your team adapt to the new phone system is crucial for a smooth transition and to fully leveraging its features.
Ongoing Support & Optimization: Proactive monitoring to catch issues early, troubleshooting support, and making adjustments to your VoIP setup as your business requirements evolve.
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If you are a Microsoft 365 customer, then you should consider using Microsoft Teams Phone Telephony. It is a cost-effective, productivity-boosting, and collaboration-enhancing solution that can help you to take your business to the next level.